CLASSES POLICY & FAQs
PLEASE READ OUR FULL CLASS POLICY AT THE BOTTOM OF THIS PAGE
HOW DO CLASSES AT THE FORGE WORK?
CAN YOU ACCOMMODATE A PRIVATE PARTY FOR A CLASS?
We are proud to offer a variety of classes taught by our community of professional makers! When you take a class at The Forge, you are learning from an experienced maker, who will share their knowledge and expertise, while guiding you through a project-based lesson.
Our classes take place in our various workshops around the building. All tools and materials needed for the class are provided to you, unless otherwise noted. Some classes require students to bring particular items, or do small preparations prior to the class. Those particulars will be outlined in a preparation e-mail sent 2-3 days before your class date.
We are excited to have all kinds of people from all skill levels to learn with us! Class listings outline any pre-requisite, or age requirements associated with the class, but if you have any questions, you can contact The Forge’s Director of Eduction, Boogie Rocco via e-mail at boogie@theforgenashville.org for assistance.
Most classes have a limit of 5-10 students, keeping the lessons focused and ensuring everyone gets personal attention.
DO YOU OFFER PRIVATE LESSONS?
CAN I PURCHASE A CLASS AS A GIFT FOR SOMEONE ELSE?
Absolutely! If you plan to gift a class, at checkout please make sure you fill out the class gifting fields on the order. You will need to provide the recipient’s name, e-mail address and phone number. The Forge will not send any kind of e-mail confirmation of the order to the recipient, but we will send them an e-mail 2-3 days prior to the class with instructors on how to prepare. As the gift giver, you will also receive the preparation e-mail.
As the giver, you will receive all confirmations and must forward the details to the recipient. It is also important for the giver to ensure the recipient is aware of our no-refund, no-transfer policy.
We are happy to try and accommodate your private party for any one of our classes!
Some classes may have a maximum number of attendees due to equipment limitations, or instructor capabilities.
There may be a surcharge for parties over a certain number to support additional staffing and prep time needed.
Contact The Forge’s Director of Eduction, Boogie Rocco via e-mail at boogie@theforgenashville.org for assistance.
Yes, we do offer private lessons. Please check our Private Lessons page for details. If you would like to inquire about a private lesson not listed, please contact The Forge’s Director of Education, Boogie Rocco via e-mail at boogie@theforgenashville.org
I PLACED MY ORDER FOR A CLASS OR GIFT CARD, BUT DID NOT RECEIVE A CONFIRMATION.
or
I am taking a class soon, but i have not received a preparation e-mail.
I CAN NO LONGER MAKE IT TO THE CLASS I SIGNED UP FOR. CAN I TRANSFER INTO A DIFFERENT DATE OR A DIFFERENT CLASS?
If you placed an order for a class or a gift card, but did not receive any kind of e-mail confirmation, or, you have an upcoming class and have not received a preparation e-mail, please first check your spam box.
Order confirmations and gift card e-mails are generated directly from our website. Please contact The Forge’s Director of Eduction, Boogie Rocco via e-mail at boogie@theforgenashville.org for assistance with obtaining these confirmations.
Class preparation e-mails come from either a Forge staff member, or the class instructor directly. If you haven’t seen anything within 2 days of your class, please also reach out to Boogie for help.
We are so sorry, but we cannot accommodate transfer requests. All class enrollments are non-refundable and non-transferrable. As a non-profit community organization, The Forge works with instructors who are independent artists and creators. This policy is in place to protect their time and cost associated with class preparations.
If you are no longer able to attend the class you signed up for, your enrollment cannot be transferred to a different class or a different date. However, you can transfer your enrollment to another person. If you have a friend, or family member who can take the class in your place, we will be happy to have them!
HOW DO I PREPARE FOR A CLASS?
Within 2-3 days leading up to your class, you will receive an e-mail from The Forge staff, or your instructor directly, which will outline how to prepare for the class. The e-mail will confirm the date & time, the location of The Forge, how to enter the building, how to dress, and any other important details. If you do not receive this e-mail, or have questions ahead of time, please contact The Forge’s Director of Eduction, Boogie Rocco via e-mail at boogie@theforgenashville.org
How can I contact you About Classes?
For any inquiries regarding classes, please contact The Forge’s Director of Education, Boogie Rocco via e-mail at boogie@theforgenashville.org
Our Full Class Policy:
The Forge provides classes to individuals of all skill levels. Some classes may require a particular age minimum, parental accompaniment of children under a certain age, or a pre-requisite. It is the responsibility of the enrollee to ensure they are meeting the requirements outlined in the class description.
All classes are non-refundable and non-transferrable. As a non-profit community organization, The Forge works with instructors who are independent artists and creators. This policy is in place to protect their time and cost associated with class preparations. If you are no longer able to attend the class you signed up for, your enrollment cannot be transferred to a different class or a different date. However, you can transfer your enrollment to another person. If you have a friend, or family member who can take the class in your place, we will be happy to have them!
All attendees of classes at The Forge are required to sign a liability waiver and complete an emergency contact form prior to the start of each class. Even if you have taken a class with us before, you will fill out the waiver each time.
Some classes take place as a series, spanning 2-3 separate dates. If you miss any class dates, especially the first date, it may not be possible for the instructor to catch you up fully to complete the project. Some classes require that you attend the first date in the series in order to continue with any subsequent dates.
If you arrive late to your class, the instructor may not be able to catch you up fully to complete the project. Please be on time!
If you are gifting a class to another person, it is your responsibility as the giver to ensure the recipient is aware of all class policies.
If the Forge cancels a class due to unforeseen circumstances, each enrollee will be contacted via the e-mail address on their order and issued a refund.
If The Forge must reschedule a class due to unforeseen circumstances, each enrollee will be contacted via e-mail, or phone, with the new date. If a reschedule is not possible, a refund may be issued. If an enrollee does not respond to the communications by the new class date, but does not appear for the class, the option to refund is void.